For the last 10 years, respondi has been certified according to the strict criteria of international ISO quality standards. This year again, we were able to prove our professional project and process management, starting from the recruitment of our survey participants via the survey implementation through to the reporting of results.

Thus, respondi complies with the strict criteria of the international norm ISO 20252:2019, which encompasses the previous ISO 20252 and ISO 26362 (access panels), and is the industry specific quality standard for market, opinion and social research.

The audit of the Austrian Standards plus GmbH certifies the general quality and project management, the handling of conceptual research aspects, the methodology, the collection, management and processing of data as well as the reporting.