With the Insight Community from respondi, you can combine several qualitative research Community elements, in order to clarify your research questions, with the help of committed participants. Since 2010, respondi has offered its own online platform, together with an in-house Community management for your qualitative projects. Our practical experience from the last two years has been integrated into our Insight Community 2.0. The focus of the new solution is, as always, your needs and wishes as our customer and the new developments in the area of online research. Our new Community solution will accompany our customer on the next steps of qualitative internet market research.
Here you will find an overview of the most important improvements of the Insight Community 2.0
Evaluation: Prepare your results in advance in the field time of the Community
Thanks to possibility to index the contributions, you can bring structure to the results even in the field phase. Whether in a Blog, Forum, and Profile or in the tasks, the new indexing system will always allow you to retain an overview. In this way, the wheat can be separated from the chaff and you can save a lot of time in the evaluation at the end of the project, when sorting out the relevant data.
Chat: Prepare your session with text modules
Our new version of the Community makes it possible. Prepare the Chat with the help of text modules, in order to be able to simply insert the next question with one click. Furthermore, you can discuss, unnoticed, with other moderators and your customers, in order to optimise your procedure. Moreover, the profile photos (@Jule81) of the participants will also be shown and the direct communication made easier.
Forum: Are you planning new themes to unusual times?
Ideal for transnational Communities, the publication of new themes in the Forum can be pre-dated exactly to the minute. If, for example you are planning a theme for the US participants directly after the Super Bowl, then it can start exactly at the planned time.
Mails: Contact the participants or groups specifically by email
Whether active or inactive, men or women, last-minute shopper or frequent shopper, the optimised mail system can send messages to all participants or individual groups when needed.
Compatible for mobile surveys: Use all possibilities of Smartphones & Co.
Whether Geolocation or the uploading of photos while on the go, the Community 2.0 is compatible for mobile phones and just the right project for you, if you would like to virtually accompany your participants while out shopping.
Monitoring: See at a glance what is happening in your Community
You would like to know exactly what is happening. How many participants were online? How many users have made contributions in the Forum or Blog? How are the daily tasks going? A glance at the monitoring would help this. Look at the pulse of your Community!
Multimedia: Turn the focus on the upload of photos and videos
You would like to see, how and where your participants live, shop and make their purchase decisions? Then our Community solution is tailor-made for you; your participants can get involved in the Community by adding their own videos and photos in the Blog, Forum or in the tasks.
Daily tasks: Pose individual tasks for your participants
You want your participants to upload photos, answer questions or sort out terms in a relations diagram? Our new Task Tool is perfect for all these. Here, you can set the participants new tasks every day. Every user can only view his tasks and results. The tasks appear in the order, which you have specified. In this way, you can dig a bit deeper with your question, without the participants being swayed by the results of others.
Participants: See all the activities at a glance
In the new version, you are able to see the activities of every individual at glance and also broach the subject in more detail. Furthermore, through the clicking of the button “info’” in the Forum and Blog the extensive profile information of the participants is displayed.
Would you like to view our Community?
We would be happy to give you access to our Community. Best of all, you will have be able to view all <strong>results of a real Community about “Fashion & Shopping” with approximately 65 participants. We put the new Community to the test, and you can gain a first insight into the possibilities that our communities offer and what kind of results you could expect.
If you have any questions concerning communities, then the UK Sales Director, Jennifer Roberton, would be more than happy to answer them.